I never had any problems with my 2024 XRT until today. I could lock, unlock, and start the car remotely using the app, but once inside, it wouldn’t detect the key. I tried using the start button with the fob, but no luck 
. I also tried with my spare key.
I had to tow the car to the dealership, but they were closed since it’s Sunday. I’m hoping it’s an easy fix.
I’ve read on forums that this could mean I need a body control module replacement. Anyone here dealt with this before? 
I’ve had this happen briefly a few times, but then it would recognize the key. Sorry you’re dealing with this, and I hope it’s an easy fix for you.
Oli said:
I’ve had this happen briefly a few times, but then it would recognize the key. Sorry you’re dealing with this, and I hope it’s an easy fix for you.
There’s a new BDC software update that might help with Smart Key recognition. TSB #: 24-01-084H. Could be worth checking out.
Do you have the fingerprint setup? I forgot my keys once, and with the app and fingerprint, it recognized me and started the car. I even once had my car in the middle of a lot and was able to move it with just the app and fingerprint.
@Ira
The XRT doesn’t have the fingerprint feature.
@Ira
I don’t think it would’ve helped in this case. I tried both keys, and no luck. Normally the car unlocks when I approach, but today it didn’t. It seems like there’s an issue with the key sensor in the car.
@Pace
What CIJ is saying is that you don’t always need the actual fob if you’ve got the app and fingerprint setup. I don’t even bring my fob half the time. Just my phone and fingerprint.
Mason said:
@Pace
What CIJ is saying is that you don’t always need the actual fob if you’ve got the app and fingerprint setup. I don’t even bring my fob half the time. Just my phone and fingerprint.
I know about the digital key. It uses NFC on the phone to act like the physical key, but in this case, I don’t think even the digital key would have worked.